Name: Aperture Infrastructure Process Manager
Brand: Vertiv

Delivers the operational control
needed to manage change in complex data centers and interoperates with other process management
tools, ensuring a unified work process that expands the discipline of IT Service
Management (ITSM) into the data center.

Features

Complete set of standardized data center applications forinstalling, moving and decommissioning equipment, adding and removing connectionsand cards, changing server namesand IP addresses and requesting symbols.
A library of configurable templates simplifies the process ofinitiating requests. Users can also copy existing requests as thestarting point for creating a new request form.
Rules-driven workflow automates steps within each application based ondata entered on the request form and roles of the process participants.
Automatic escalations notify responsible staff and managers so that team members can maintain service levels. Five levels of escalation can be set toprogressively warn additional team members when a project falls behind.
Reservation capability insures that resources are not accidentallydouble-booked, causing cascading power failures, hot spots orinaccurate allocationof space.
Access via a user-friendly Web portal combines high-performance, data-driven drawing, database, report writing and power modelingengines with configurable forms, portal configuration tools,administration functions and integration services.
Audit trail provides a record of all equipment changes in the data center tomeet requirements for internal governance and external compliance.

Benefits

Proven process managementused in some of the world’slargest data centers wherehundreds of users managemillions of square feet.
Installation, movingand decommissioningapplications codify processand system controls forpredictable service.
Integration with ApertureConfiguration Managerenables reduction of risksassociated with changes.
Web-based portal providesglobal access to all datacenter users.

Aperture Infrastructure Process Manager

Features

Benefits

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